AC Stopped Working Called Sunset Air
07/19/2016 – Angie’s List Review
We called Sunset Air and Home Services as soon as they opened on Wednesday. We explained to them that the AC cooling had stopped working the night before. A team of two technicians were sent to our townhouse at approximately 1:00 the SAME day! They checked the inside, as well as the outside units and, as a result, determined that a capacitor was defective. The Sunset Air technicians replaced it, answered questions we had, and checked to be sure the inside temp was dropping. They also showed us the proper way to program the thermostat before they left.
We called Sunset Air and Home Services a year ago for a drain problem with our AC. Due to the high summer time temps, the humidity here can soar to very high levels. All this humidity can cause the AC Unit to back up with water if the drain line is not totally clear. We called Sunset Air for this emergency as well. Both times the response was very fast, and the technicians addressed the problem promptly! We have been very satisfied with their fast service, professionalism, and willingness to answer our questions. As always, they fix these problems immediately!
We have purchased an AC Maintenance Agreement now, in order to prevent any more surprises in the future. The price is very reasonable, and also, well worth the piece of mind it brings.
Description of work:
AC stopped cooling.
Mary F., Fort Myers, FL
• Overall = A
• Price = A
• Quality = A
• Responsiveness = A
• Punctuality = A
• Professionalism = A
• Category: AC Repair
• Services Performed: Yes
• Work Completed Date: 07/27/2016
• Hire Again: Yes
Service Provider Response:
Thank you so much for your feedback, as always, we appreciate hearing from a satisfied customer. We look forward to working for you in the future.
Sunset Air & Home Services, Inc.