AC Unit Wasn’t Cooling

09/20/2016 – Angie’s List Review

It was night, dark outside, and the AC Unit wasn’t cooling. A little over a week ago the ac unit just stopped cooling and the house quickly became hot. Of course this happened at the worst possible time. Got on the computer and when to the Angie’s List website to see if I could find an AC Repair company that offered 24/7 AC repair. That’s where I found Sunset Air and Home Services. Many good reviews and they have been around a long time so I gave them a call.

They sent an AC technician to my home that same evening! He diagnosed the problem, but was unable to fix it. It’s a very old AC Unit and needed a special part that he did not have in his truck. I watched as he ordered the part on his tablet, and the technician informed me the part would be at available first thing in the morning. He was very pleasant and professional.

Early the next morning, Kasey arrived with the part! He also was very pleasant and professional. Went right to work, and had my old AC Unit up and running in less time than I had thought. I am very impressed by this company. The folks on Angie’s List were right. Their professionalism and can-do attitude really help them stand out. Highly recommended.

Description of work:

Replaced TEV.

Daren K., Ft. Myers, FL

• Overall = A
• Price = N/A
• Quality = A
• Professionalism = A
• Responsiveness = A
• Punctuality = A

• Category:  AC Repair
• Services Performed: Yes
• Work Completed Date: 09/20/2016
• Hire Again: Yes

Service Provider Response:

Thank you so much! I will make sure Kasey knows of your compliments. We appreciate you taking the time to give us such a positive review & for your continued business!
Best Regards,
Shelbi Payne
Sunset Air & Home Services, Inc.