“…day off work…”

“…day off work…”

On May 2, 2016, Posted by , In Testimonials, By , With Comments Off on “…day off work…”

“…day off work…”

March 16, 2016

Sunset Air and Home Services - Fort Myers - Angies List - day off workOne day I noticed my AC System was not able to cool the house down to where I normally keep it. Adjusting the thermostat lower did not help, so I called Sunset Air and Home Services. They do the AC Maintenance every 6 months, and know my AC system well. The technicians were very punctual, and professional, as always. They checked the entire system and found that the evaporator coil had developed a leak in the lower right front area, and would have to be replaced. They found that the part was covered under the manufacturer’s warranty, so there was no charge for this part. They didn’t have the evaporator coil on the truck with them, but were still able to complete the job the same day. I had taken the day off work to be home for them, and I was glad they were able to get the AC repaired the same day. I would hire Sunset Air and Home Services again. Karen Q., Lehigh Acres, FL

  • Overall = A
  • Price = B
  • Quality = B
  • Responsiveness = A
  • Punctuality = A
  • Professionalism = A
  • Category: AC Repair
  • Services Performed: Yes
  • Work Completed Date: 03/14/2016
  • Hire Again: Yes

Company Response:

Thank you for your good review. I am curious as to why you gave us a “B” rating on price & quality. I have personally looked into this & I do not see in your account where we have additional charges for repairs. If you would e-mail, or give us a call in the office at (239)693-9005, I would love to go over this with you. I would also like to know if there is anything you think that we can improve upon. Thank you for your time.

Best Regards,
Shelbi
Sunset Air & Home Services, Inc.

Comments are closed.
%d bloggers like this: