Frequently Asked Questions

This frequently asked questions list was created to help people quickly find answers to the most commonly asked Air Conditioning questions. The list below are actual questions from real Sunset Air and Home Services customers.
Of course, you can always Call, or Email your questions to us anytime, day or night. We are here to help 24/7.

AC Repair Frequently Asked Questions

Does Sunset Air and Home Services give free AC Repair estimates?

We charge a flat $115 diagnostic fee ($175 after hours for Non-PMA customers) to perform a complete and thorough testing of your entire AC System. If any additional repairs are needed, the AC Technician will advise you of the cost before making them.

Will the $115 ($175 after hours – Non-PMA) Service Call fee be credited into the repair cost?

No. The diagnostic fee covers the cost to send a certified AC Technician out to your home, and the time needed to perform a complete and thorough diagnosis of your entire AC System.

NOTE – Beware of any AC Company offering NO or LOW diagnostic fees!

Can you come out the same day?

Most of our AC Repair calls are ran the same day they come in. We have many AC Repair teams working all over Southwest Florida every day. Chances are, there is one working near you right now!

How much is Freon?

Freon is a commodity; therefore, its price fluctuates daily. Please call our office at 239-693-9005 to find out the current price.

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AC Installation Frequently Asked Questions

Does Sunset Air and Home Services provide free AC Installation estimates or second opinions?

Yes, we do provide free AC Installation estimates, and free Second Opinions. Simply call our office at: 239-693-9005 to get started.

Which AC Brands do you sell?

We are factory authorized dealers for; Trane, Daikin, RUUD, Comfortmaker, and Lennox. In other words; We only offer AC equipment from manufacturers with a proven track record of after sales support.

What AC System brands do you install?

We are factory authorized dealers for; Trane, Daikin, RUUD, Comfortmaker, and Lennox.
For warranty validation purposes, we only install AC Equipment that we sell.

What is the life expectancy of an AC system?

With proper routine maintenance, the average life expectancy of a Central AC System in Florida is 10 years. Frequency of use, and salt exposure make Florida a tough place to be an air conditioner.

AC Maintenance Frequently Asked Questions

What does an AC Maintenance cost?

A one-time cleaning, inspection, and 30 point tune up is $128. For even greater savings, we offer AC Maintenance Agreements which cover your AC Systems needs for one year, or longer.

Do we offer AC Maintenance Agreements?

Yes! We offer three different AC Maintenance Agreements which meet your exact needs and save you money. Call Us today and let our Customer Service specialists help you choose the best one for you.

What is done during each AC Maintenance visit?

Your entire AC System is given a 30-point tuned up allowing it to run at peak efficiency. This includes cleaning of both coils, testing of components, and a complete and thorough inspection with written report.
More information on our 30-point AC Tune-Up Service can be found by CLICKING HERE.

Is there availability for an AC Maintenance this week?

To get started, call our office today at 239-693-9005, and a Customer Service Specialist will set-up your appointment for a day and time that work best with your schedule.

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What Are the Benefits of Doing Business with Us?

• Committed to providing 5-star service
• Customer first prioritization
• Factory-trained technicians
• Manufacturer warranty experts

Why Should I Hire Sunset Air and Home Services?

Sunset Air and Home Services is a State Certified, Licensed, and Insured air conditioning contractor in the state of Florida.
• In business for over 20 years, with a proven track record, and 100s of 5-star reviews from helping our fellow Southwest Floridians.
• Our AC Repair technicians are EPA certified and factory trained. Ensuring your air conditioning system is repaired in an environmentally responsible way.
• Because of our superior Air Conditioning Repair service, we maintain an “A+” rating with the Better Business Bureau.
• Awarded the service industry’s coveted Angie’s List Super Service Award five years in a row!

How do I Get Started?

Contact Sunset Air and Home Services today for AC Repair / AC Replacement and quickly feel comfortable again!

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