5-6-2015

“He did not attempt a hard sell…”

The appointment window was from 11 AM till 2 PM. The technician arrived at exactly 11 AM, which is unheard of. He went directly to work and was very professional. He recommended a new A/C thermostat because the builder did not provide a control that included humidity control. I was unaware of this and appreciated his suggestion. He did not attempt a hard sell, but merely mentioned that the humidity control was not there. The price was reasonable, so I told him to install it. He demonstrated how to use the new thermostat, and left an instruction booklet. He was in and out in a reasonable time, and explained everything he had done. Tony P., Naples, FL

• Category: AC Repair