Why Sunset Air Is Your AC Company For Life (1 of 2)
Relationship building is a core value of our AC Company with both our staff and customers. We understand you have choices when it comes to hiring an AC Company.
After all, your AC system is a large investment, and you want to be sure you can trust the company you hire to be honest and forthright.
That’s why we offer these points as to why Sunset Air Is Your AC Company for life.
Customer Service Is Why We Are Your AC Company For Life
- Our phones are answered 24/7 by a LIVE person from our office. Not some “bot” or out of town service. You can call us anytime and we’ll make arrangements to service your system.
- We value your time. We call to confirm your appointment, and then again when on our way.
- Our techs are full-time and do not participate in performance based-pay. They will not sell you anything that is unnecessary. As your resource, they will help guide you in making the right choice for you and your family.
- Doing your due diligence? Check out our library of educational articles to help you understand your AC system, and why you should choose us as your AC Company.
- We make sure every proposal/estimate to you is in writing, and you fully understand what you are signing.
- On those rare occasions you may be waiting on an AC part, we may provide a temporary cooling system for your home.
Valuing Our Employees Is Why We Are Your AC Company For Life
Our commitment to customer service is our #1 priority.
- We stand prepared to serve our customers at the highest level while always keeping safety and accuracy in mind for both our employees and our customers.
- We treat our employees fairly and with the utmost respect. Most of our employees have been with us for 10 + years.
- For the safety of our technicians, we have adopted the policy to not run service calls past 10 pm. Our technicians work 10-12 hours a day in 130+ degree attics. Fatigue sets in which causes an unsafe environment.
In addition, they work with high voltage electricity, and must lift and carry large ladders and components all day, every day.
Their safety is our priority, as well as yours. Performing work in daylight hours has proven time and time again to be much safer and more efficient.
- Our technicians are trained by the manufacturers directly, and EPA certified to provide you responsible and safe service, every time. They also participate in ongoing factory, manufacturer, and classroom training to keep up with new technologies.
As your AC Company, this means you get the best choices in equipment that will last longer and run more efficiently.
Financing Is Why We Are Your AC Company For Life
Save money now and pay later. When the time comes for a new AC, we offer flexible financing options. Once approved, our flexible terms give you the freedom to defer your payments for 6-12-18-24 months. This is a welcome option in uncertain times.
For nearly 25 years, we have been providing peace of mind for homeowners, just like you. The foundation of our culture is finding the right solution for our clients and never selling them something unnecessary.
As your AC Company for life, rest assured we are grateful for your trust in us.
Contact us, 239-693-9005
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